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Leadership tip: be interested instead of interesting

Employees are most engaged when they feel their leader cares about them as a person.

As a leader, when you go to a department or work area with employees, instead of being interesting — talking about yourself or what needs to be done — be interested in them. Ask about their families, learn about their hobbies, and be up-to-date about important things in their lives.

Years ago, people said you shouldn’t combine personal and professional lives, but that was wrong. Research shows that people work harder for people who care about them.