Guest Contributor

Training & Development

Quint’s Column: Take a technology break

There are many advantages of letting go, including wins for the person letting go — and for those entrusted to make decisions and act while you’re away. Read full story

Training & Development

Quint column: Don’t throw co-workers under the bus

The most interesting question I received this week was about not throwing co-workers “under the bus.” In other words, not making yourself look good at someone else’s expense. Read full story

Training & Development

Quint’s column: You can’t please all customers

What do you do when your customer service, then your service recovery tactics, have deemed pleasing a customer impossible? Read full story

Training & Development

Quint column: Takeaway tips from Bob Murphy

More than 140 people left Bob’s presentation with more skills and tools to create great customer service than when their day started. Read full story

Training & Development

Quint Column: What makes a good mentor

When you’re meeting with your mentor, or if you are just thinking about finding a mentor who can help you, these are some great benchmarks. Read full story

Training & Development

Quint column: Steer boards clear of conflicts of interest

Are there times when a board member can be involved in operations? Yes, but it's in a limited role. Read full story

Training & Development

Quint Column: It’s not bragging, it’s managing up

There is an art to getting comfortable with managing up the value of your own skills and the value of the products your business deals in. Mastering it can be great customer service. Read full story

Training & Development

Quint Column: What venture capital firms look for

Anyone who has started a business knows that finding money is both critical and difficult. For the business to be successful, access to capital is vital. Read full story

Training & Development

Quint column: Balancing work and life in startup world

A successful business endeavor is one that balances the passion to succeed with the pragmatism and ability to get objective opinions about your idea. Both are vital to success. Read full story

Training & Development

Quint Column: Set a goal, get it done

Let us not shy away from lofty goals, whether they be personal, work, home or striving to make our community better. Read full story

Training & Development

Quint column: When is your workplace in trouble?

What are the signs that your company or organization is in trouble? Read full story

Training & Development

Business leaders share expertise at Studer’s 2017 Summer Lecture Series

UWF summer lecture series features entrepreneur panels sharing stories, advice. Read full story