business

Training & Development

Quint column: Don’t throw co-workers under the bus

The most interesting question I received this week was about not throwing co-workers “under the bus.” In other words, not making yourself look good at someone else’s expense. Read full story

Training & Development

Quint’s column: You can’t please all customers

What do you do when your customer service, then your service recovery tactics, have deemed pleasing a customer impossible? Read full story

Training & Development

Startup Weekend Pensacola coming Nov. 10-12

Event will connect local entrepreneurs to share ideas, build prototypes, and launch companies

The fifth Startup Weekend Pensacola will take place Nov. 10-12 at the Cowork Annex in downtown Pensacola. Read full story

Training & Development

Quint column: Takeaway tips from Bob Murphy

More than 140 people left Bob’s presentation with more skills and tools to create great customer service than when their day started. Read full story

Training & Development

Quint column: 10 skills to master as an entrepreneur

Here are the top 10 powerhouse skills every entrepreneur and small business owner should strive to master Read full story

Training & Development

Quint column: Battle back against lack of engagement

Engagement is fundamental to everything else. Without it, you don’t have the best solutions, you don’t build buy in and ultimately, people have no connection to the outcomes. Read full story

Training & Development

Quint Column: What makes a good mentor

When you’re meeting with your mentor, or if you are just thinking about finding a mentor who can help you, these are some great benchmarks. Read full story

SCI Building

Photo Gallery: SCI building brainstorming

Nearly 200 people attended public input sessions on Sept. 20 to brainstorm ideas in design and function for the new Studer Community Institute building. Read full story

Training & Development

Quint column: Why mentorship matters

Mentorship can be explained as a partnership between individuals to promote professional and career development. Read full story

Training & Development

Quint column: Steer boards clear of conflicts of interest

Are there times when a board member can be involved in operations? Yes, but it's in a limited role. Read full story

Training & Development

Quint Column: It’s not bragging, it’s managing up

There is an art to getting comfortable with managing up the value of your own skills and the value of the products your business deals in. Mastering it can be great customer service. Read full story

Training & Development

Quint Column: What venture capital firms look for

Anyone who has started a business knows that finding money is both critical and difficult. For the business to be successful, access to capital is vital. Read full story