business development

Training & Development

Give Back Award honors those who go above and beyond to support the community

The Give Back Award — given in honor of Blaise Adams — will be given to a person who takes the time to give back to our community while inspiring others to do the same. Read full story

EntreCon

EntreCon 2017 offers skill-building for leaders, employees

The conference, now in its third year, has an expanded focus beyond the original focus on entrepreneurs and startups. The lineup of speakers and experts is meant to offer something for everyone. Read full story

Training & Development

Startup Weekend Pensacola coming Nov. 10-12

Event will connect local entrepreneurs to share ideas, build prototypes, and launch companies

The fifth Startup Weekend Pensacola will take place Nov. 10-12 at the Cowork Annex in downtown Pensacola. Read full story

Training & Development

Keep being busy from becoming a downfall

It is a great blessing when a business does well, but good times can also lead to complacency, a feeling that the company or the person is better than they are. Read full story

Training & Development

How does Navy Federal bridge the generation gap?

Studer Community Institute continues its training series Sept. 15 with “Maximizing Generational Differences in the Workplace"

Navy Federal Credit Union has found success bridging the generation gap in the workplace. Thomas Greek will share the strategy Sept. 15 at an SCI workshop, "Maximizing Generational Differences in the Workplace.” Read full story

Training & Development

Employees can be your truthful mirror

Leaders need to be aware that what they say, how they react influences employees

Leaders need to be aware that what they say, how they react in times of stress influences employees — and in turn influences how those employees treat your customers. Read full story

Training & Development

Lessons from “The E-Myth Revisited”

Are you ready to move form being a "technician" to an "entrepreneur"? "The E-Myth Revisited" by Michael Gerber can help you in the journey. Read full story

Training & Development

Asking for employee feedback takes courage and pays dividends

IRIS has a bold mission. Read full story

Training & Development

Happy employees: One of the keys to a successful organization

Happy employees take better care of the customer — you can operate a business based on love and care and in the end, not only is it profitable, but all of our stakeholders can thrive. Read full story

Training & Development

Photo gallery: Harnessing exemplary customer service

Donna Kirby, vice president of operational development at the Pensacola Blue Wahoos, shared advice and experience on June 23 about how customer service is crucial to developing your staff and improving your business. Read full story

Training & Development

Make meetings count: prepare, communicate, rate

Standardizing meeting protocols and leadership training are important to making sure meetings are clear, productive and efficient. Read full story

Training & Development

Right words, right time, right reason leads to customer happiness

A vital component of providing great customer service is having the employee say the right words at the right time for the right reason. Read full story