Leadership tip: don’t overreact to generalities


  • July 24, 2015
  • /   Quint Studer
  • /   quint-studer,leadership-tips

“I’ve never seen morale worse.” “Everybody’s unhappy.” “We don’t have anything we need.”

When you hear something like that, don’t ignore it, but dig a little deeper. Ask a few questions. Make sure you’re not overreacting to generalities, when it may be something specific that needs to be addressed.